Shipping Policy

At NCL Computer Infosolutions Pvt. Ltd., we are committed to delivering your products safely, securely, and on time. Our advanced packaging system and trusted delivery network ensure a smooth and reliable shipping experience across India.

1. Order Processing Time

  • Orders are processed within 48–72 hours after confirmation.
  • Custom-built PCs may require additional time for assembly, testing, and quality checks.
  • Orders are processed only after successful payment verification.

2. Shipping Coverage

We offer PAN India delivery through our trusted courier partners.

3. Trusted Delivery Partners

We work with reliable logistics companies to ensure safe delivery:

  • DTDC
  • Delhivery
  • XpressBees
  • Ekart

4. Delivery Time

  • Estimated delivery time: 3–7 working days after dispatch.
  • Delivery timelines may vary based on location and external conditions.

5. Premium Packaging System

  • We use a 7-layer premium packaging system for maximum protection.
  • High-quality materials are used to prevent damage during transit.
  • Special care is taken for fragile and high-value products like custom PCs.

6. Pre-Delivery Confirmation

Before dispatch, our team contacts the customer to confirm order details, delivery address, and availability to ensure a smooth delivery process.

7. Post-Delivery Support

After successful delivery, our team may contact you for feedback and to ensure your satisfaction with the product and service.

8. Shipping Charges

  • Shipping charges (if applicable) are shown at checkout.
  • Free shipping may be available on selected products or offers.

9. Order Tracking

Tracking details will be shared via email or SMS once the order is shipped.

10. Delivery Conditions

  • Please provide accurate shipping details.
  • Valid ID may be required at the time of delivery.
  • Failure to accept delivery may result in re-shipping charges.

11. Delays & Exceptions

  • Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or public holidays.
  • NCL Computer is not responsible for delays caused by courier partners.

12. Damaged or Missing Items

  • An unboxing video is mandatory for any damage claim.
  • Report any issue within 24 hours of delivery.

13. Customer Support

We provide strong customer support before and after delivery to ensure a smooth and reliable experience for all customers.

14. Contact Information

📍 Location: Birsa Chowk, Ranchi, Jharkhand – 834002, India
📧 Email: support@nclcomputer.com
📞 Phone: +91 9153866084

Thank you for choosing NCL Computer.

My Cart
Wishlist
Recently Viewed
Categories