🔁 Return & Refund Policy

📝 We accept return or refund requests only under the following conditions:

• 📦 Damaged product received
• ❌ Wrong item delivered
• 💀 Product in dead condition (DOA)
• ⚠️ Product is defective/not working properly

🕒 You must inform us within:

• 📅 3 days of delivery – for individual product purchases
• 🖥️ 7 days of delivery – for complete PC sets

🎮 For Gaming Chairs: Only replacement is applicable. 🚫 No refunds available.

🔐 Note: If the product seal is broken and the product is not faulty, then return/refund is not applicable.

📩 To raise a return/refund request, please contact us via:

• 📧 Email: Support@nclcomputer.com
• 📞 Phone: +91 9153866086

💳 Refund Process

• ✅ Payment made via online gateway: Refund will be issued to the same account
• 🏦 Payment via Bank Transfer or COD: Refund will be issued to the customer’s bank account
• ⏳ Refunds typically take 7–10 working days to reflect in your account

📦 Order Cancellation & Delivery Issues

• ❗ If the customer cancels an already processed order, packaging & handling charges will be deducted
• 🚚 If the order is undelivered or returned (RTO), shipping charges will not be refunded

🙏 Thank you for understanding and cooperating with our policy. We strive to provide the best experience always!